Knowledge Management Software by
Interspire
New in Version 5: Microsoft SQL Server
support, workflow rules, news publishing and more.
Knowledge Management Software to
Locate, Capture and Share Information With Your
Team.
Share knowledge easily &
securely
Interspire Knowledge Manager allows
you to share information from your website or Intranet with
an enterprise-grade knowledge base, reducing customer
support, improving staff productivity and eliminating time
wasted searching for information across disparate systems
such as shared folders and paper documents.
Already in use by over 2,000 small
businesses, universities, non-profits and enterprise
organizations, Interspire Knowledge Manager can be used
to:
- Reduce in-bound customer
support. The web-based self help interface
makes it easy for customers to find answers to
their own problems instead of submitting emails or
calling your support department. Your knowledge
base can also be integrated into your
contact/support forms to provide instant answers to
customer's questions as they type, reducing support
even further.
- Share company documents and
procedures. Whether your staff are in one
physical location or one hundred, Interspire
Knowledge Manager makes it easy for them to share,
search, rate and print company documents,
procedures and more. Forget email or network
fileservers - now everyone has access to the same
single version of a document from the same
location.
- Eliminate staff training time.
By providing new staff members with a list of
company-wide policies, procedures and how-to guides
to read in your knowledge base, they can be up and
running quicker. You reduce staff training time
significantly and give new staff members a "hands
on" approach to learning.
Powerful & Fully Featured Knowledge Management
Software
Staff, customers and partners can access information
locally or over the Internet and Interspire Knowledge
Manager's powerful group-based permission architecture
makes it easy to share knowledge with only the people or
groups you choose.
Features
to reduce customer support:
- A completely web-based self-help
system
- Categorize information by area,
product, etc
- Built-in feedback loops help your
staff improve knowledge items based on
customer input
- Customers can store their own
favorites list
- Popular search terms make it easy
to find help fast
- and many more features
|
- Active Response System integrates
into any website form
- Customers can easily search
knowledge items and attachments
(Microsoft Office and PDF)
- RSS feeds allow customers to
instantly see new knowledge items
- Glossary of terms to define
technical words for customers
|
Features
to make sharing company documents and procedures
easier:
- Accessible through any computer
with a web browser
- Categories can be password
protected and restricted
- Built-in feedback loops help your
staff improve knowledge
- Revisions are created and saved
automatically when an item is
updated
- Popular search terms make it easy
to find help fast
- and many more features
|
- Group-based permissions and
access
- Integration with LDAP for single
sign on (SSO) support
- Publishing workflow for granular
control over content
- Fast, accurate searching and
indexing of content and attachments
(Microsoft Office and PDF)
- Customizable with your company logo
and color scheme
|
Features
to reduce staff training time:
- Upload company procedures and
documents (Microsoft Office or PDF)
which are instantly indexed and
searchable
- Categories can be password
protected and restricted
- Built-in feedback loops help your
managers improve training material over
time
- Integration with LDAP for single
sign on (SSO) support
- Popular search terms make it easy
to find help fast
- and many more features
|
- Knowledge items can be printed or
exported to Adobe PDF format for
saving
- Assign related knowledge items for
further reading/self-training
- Limit users to categories such as
Sales, HR or Development only
- Customizable with your company logo
and color scheme
|
Who Uses Interspire's Knowledge Management
Software?
Some of the largest and most
respected companies, universities and government
organizations in the world use Interspire's knowledge
management software to share knowledge, reduce customer
support and cut staff training costs, including:
- Vodafone
- NetRegistry
- Legrand
- Network Solutions
- SQL Tools
- Canterbury City Council
- LexiConn
- SSHi
- Ubisoft
- Murdoch University
- University of the Sunshine
Coast
- LinkShare
- Intrepid Learning
- Xerox
- Virgin Blue
- 777Lens
- DMV.org
- University of Notre Dame
- Clayton State University
- Unavco
- Indiana University
- GameSpy
|
- Columbus State University
- SingleHop
- Rocket Broadband
- WKU
- Real VNC
- SoftLayer
- Ashford University
- Actinic
- MTC
- Look Software
- Sout University
- Help for Heroes
- Expiry Corporation
- MediaTemple
- aWeber
- BodyBuilding.com
- NorthWest Credit Union
- FarmStart
- Voltage Security
- Mayo Clinic
- Hummer Net
|
Next Steps
To learn more about Interspire Knowledge Manager,
the video
page is a good place to start.
You can try the online demo or see answers to common
questions. To email an enquiry, please contact us.
Finally, Please check out the Prices Page.
Remember,
If you enter this code at checkout:
FOORC74049HLUER ,
you will receive a 5% discount on your order.
